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Virtual Assistant (SDR) - $250 signing bonus

Feb 5th, 2025 at 00:15   Customer Support   Manila Training
, texts, emails, and social media inquiries. Scheduling & Account Support: Assist with client scheduling, rescheduling... wanted to express how happy I am to be an employee at...
MSD

Clinical Research Associate

Jan 30th, 2025 at 13:38   Customer Support   Manila Contract
. Participates & provides inputs on site selection and validation activities. Performs remote and on-site monitoring & oversight... and externally with vendors and IRB/IE...
Johnson & Johnson

Finance Intern - Third Party Risk Management

Jan 29th, 2025 at 08:40   Customer Support   Manila Temporary
Due diligence process as part of the third-party risk management program. This role support and maintains procedures... and controls to mitigate compliance risk. Key areas of suppo...

HR and Administrative Specialist (Speak Chinese)

Jan 28th, 2025 at 15:00   Customer Support   Manila Permanent
Specialist to support our Philippine operations, establish an office from scratch, and ensure smooth business operations. Key.... Operational Support: o Manage administrative...
Sophos

Customer Success Manager- Scale (2 vacancies)

Jan 26th, 2025 at 06:40   Customer Support   Manila Contract
To others. Identify risk triggers and work with CS leadership to develop re-engagement strategies. Help support revenue growth... in customer support, sales, or customer marketin...
LawnStarter

Remote Customer Support Representative

Jan 25th, 2025 at 07:38   Customer Support   Manila Contract
, chat, email support. In this position, you will be taking over 300 contacts a week. These will be supporting... experience, and provide support for app navigation, payment detai...
Zendesk

Senior Engineering Manager, SRE

Jan 22nd, 2025 at 03:40   Customer Support   Manila Permanent
With Product Management to craft and complete our roadmap. You will support their transformation from reactive to more proactive... systems and services, as you can't improve what...
Celeste Global

Sales Operations Manager

Jan 17th, 2025 at 01:45   Customer Support   Manila Permanent
Companies: We are working with several clients looking to build out their Sales Operations team to support their go-to-market... actionable insights, establish efficient, repeatabl...
RecruitGo

Admin Assistant/Appointment Setter

Jan 16th, 2025 at 22:40   Customer Support   Manila Training
Based in the Philippines to support our team. In this role, you will primarily be responsible for handling administrative... Support: Perform various administrative tasks such as d...
DTCC

Lead Application Support Engineer

Jan 12th, 2025 at 17:00   Customer Support   Manila Training
And Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.... DTCC offers a flexible/hybrid model of 3 days o...

Customer Support Representative (Remote)

Jan 12th, 2025 at 15:00   Customer Support   Manila Training
For. We are looking for a Legal Assistant who can support the attorneys by drafting and filing legal documents, reviewing evidence, and contacting... Read More

Seasonal Account (Remote) - Customer Support Specialist I

Dec 31st, 2024 at 05:45   Customer Support   Manila Permanent
- 45 days Type of Support: Voice (General Inquiries, Order Placement, Payment Options, etc) Work Schedule: Must be flexible... Work Type: WFH / Remote Start Date: November 24 onwar...

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Remote customer support jobs have become essential as companies strive to improve their service while offering employees the flexibility to work from home. These roles involve assisting customers with inquiries, resolving issues, and ensuring a positive experience with products or services. Spanning various industries, positions range from technical support agents to customer service representatives, utilizing communication channels such as phone, email, and live chat.

 

One of the key benefits of remote customer support roles is the ability to serve a global customer base. This allows businesses to hire talent from diverse locations, enhancing their understanding of customer needs and cultural differences. Such diversity can lead to improved service quality and higher customer satisfaction. Additionally, remote positions often come with flexible schedules, helping employees achieve a better work-life balance.

 

However, remote customer support jobs also come with unique challenges. The absence of face-to-face interaction can complicate communication, making strong written and verbal skills essential. Maintaining motivation and focus in a home environment can be difficult, requiring self-discipline and effective time management.

 

Success in remote customer support relies on proficiency with customer relationship management (CRM) tools and a solid understanding of the products or services being offered. Empathy and problem-solving abilities are also crucial, as they help create a positive customer experience, even in challenging situations.

 

As remote customer support continues to expand, companies increasingly recognize its importance in building customer loyalty and enhancing brand reputation. For many individuals, these roles not only provide a rewarding career path but also the chance to make a meaningful impact by assisting customers from the comfort of their own homes.