Data Scientist, Customer Analytics Full-time Job

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Cresta is a company that uses AI and human intelligence to help contact centers improve customer conversations and unlock their full potential.
The company is seeking a Data Scientist, Customer Analytics, to join its Customer Success organization and focus on measuring and storytelling customer impact through data analysis and experimentation.
The ideal candidate will have 1-3 years of experience in a data-focused role, proficiency in SQL, Python, and statistics, and strong communication skills.
The role involves designing experiments, analyzing conversational and operational data, building dashboards, and partnering with cross-functional teams to drive business value and customer success.
Cresta offers competitive compensation, including a base salary, bonus, and equity, as well as a comprehensive benefits package.