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Help Desk Analyst (Tier 1) Full-time Job

Dec 19th, 2025 at 06:15   IT & Mobile   Reference: 26531
Job Details

ECS is seeking a remote Help Desk Analyst I to provide Tier 1 service desk support to a data analytics/business intelligence team.
The role involves resolving common user issues, answering questions, and documenting requests, with a focus on IT support and customer service.
The ideal candidate will have a Bachelor's degree in IT or equivalent, 1+ years of IT support experience, and excellent communication skills, with a salary range of $38.
46 - $43.
27/hr.
The position requires US citizenship and the ability to obtain a DHS Public Trust Security Clearance.

Company Description
ECS