Workforce Management Dialer Analyst Full-time Job

Here is a summary of the text in a few sentences: Upstart is a leading AI lending marketplace that partners with banks and credit unions to expand access to affordable credit.
The company is hiring a Workforce Management Dialer Analyst to manage and optimize the collections blended dialer, ensuring outbound strategies align with servicing goals and staffing capacity.
The ideal candidate will have 2+ years of experience in Workforce Management, Dialer Operations, or Contact Center Analytics, with strong analytical and technical skills, and will be responsible for driving operational efficiency and improving customer contact success.
The role is available remotely, with a competitive compensation package and benefits, and Upstart is committed to embracing diversity and inclusion in its hiring practices.