Service Delivery Manager – Major Incident Management Full-time Job
Oct 24th, 2025 at 11:45 Marketing & Communication Reference: 26141Job Details
Here is a summary of the text in a few sentences:
World Wide Technology is seeking a Service Delivery Manager to provide operational oversight and support for Day 2 Operational Services (D2OS) clients.
The ideal candidate will have a Bachelor's degree in Business, IT, or a related field, 5+ years of incident management experience, and ITIL certification.
The role will involve managing multiple high-priority engagements, providing 24/7 support, and working closely with clients and internal teams to ensure smooth service delivery.
The company offers a competitive salary range of $90,000 to $105,000 annually, as well as a comprehensive benefits package and a dynamic work environment.
Company Description
World Wide Technology