Sr. Program Manager, Gen AI Voicebot Full-time Job

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Chime, a financial technology company, is seeking a Senior Program Manager of Member and Agent Intelligence Operations to lead initiatives that improve the customer experience.
The role involves analyzing data to identify areas of opportunity, developing insights and recommendations, and launching initiatives to improve the member and agent experience.
The ideal candidate will have 7+ years of experience in product management, program management, or consulting, with a strong background in customer experience and product development.
The salary range for this role is $130,050 - $180,600, with additional benefits including a bonus, equity package, and comprehensive benefits.
Chime is committed to diversity and inclusion, and is an equal opportunity employer that values a diverse team and inclusive environment.